Restaurant Insights
Employee Satisfaction Research
Determining what factors are most important to manager and staff satisfaction is vital for every restaurant. RI has several ways to measure attribute importance and employee satisfaction:
1. Focus Groups
2. Online Quantitative Surveys
3. Smartphone Surveys
4. Optimal Scaling Regression – derived importance of workplace attributes versus emplyee satisfaction.
Once the importance of each factor is determined, the key factors/attributes are tracked and evaluated over time via online and smartphone surveys.